About Kristopher
Hi, I'm a Service Advisor with over 10 years of experience in the service industry, most recently at Serra Auto Campus. I'm originally from Lansing, and when I'm not at work, you'll find me spending time with my two daughters or enjoying my other passions. I'm a proud graduate of Everett High School and have a love for Harley-Davidsons.
Customer rating
4.8 / 5 based on 295 ratings (181 written reviews)
Recent reviews
It was good...he kept me informed of the progress of the service and got me into my clean car in the time allocation he predicted.
— Dennis S. ,
Work was very good. Kris kept us informed of the progress. I would highly recommend him.
— Marcia F. ,
Kristopher was great. Helped arrange a ride for me. Responsive and helpful. My car was serviced and returned to me when promised. Excellent service.
— Joel A. ,
It was excellent! He is organized, communicated clearly with me, and got me in and out efficiently.
— Melissa K. ,
Outstanding service, amazing experience. Thank you, Kristopher.
— Peter D. ,
Kristopher was very courteous and professional.
— Billy B. ,
As always, Kris and the team are great to work with. No surprises, work done well and in a timely manner while being super friendly. Highly recommend Lexus of Okemos
— Thom T. ,
Service was excellent!
— Dana E. ,
As ever, Kris was a great help when I brought my car to Serra Lexus. He got me checked in promptly, I was kept apprised of what the problem was and recommended repair, and had my car ready to go in no time when I arrived to pick it up. It has always been a pleasure to work with him.
— David E. ,
It was ok, but two things stuck out. 1. When asked if we wanted the car washed I said yes, but could they please clean the inside of the windshield. I was told that this isn’t an auto detail service, just an exterior wash. In my day in the auto service business I would have let the customer know that it is not a normal activity, then picked up a can of window cleaner and a clean rag and let the customer see me cleaning the inside of the windshield. 2. We had an issue with CarPlay not connecting to my wife’s phone so they sent out the ’tech’ personnel. The first one could not figure out the issue and basically said we would have to live with it. We asked for another tech opinion and she corrected the problem. So, not the best visit to Serra Lexus this time.
— Mark S. ,