About Kristopher
Hi, I'm a Service Advisor with over 10 years of experience in the service industry, most recently at Serra Auto Campus. I'm originally from Lansing, and when I'm not at work, you'll find me spending time with my two daughters or enjoying my other passions. I'm a proud graduate of Everett High School and have a love for Harley-Davidsons.
Customer rating
4.8 / 5 based on 226 ratings (139 written reviews)
Recent reviews
Positive 9/10. My only suggestion is I would have appreciated a car wash before return delivery.
— Denise P. ,
My overall experience was excellent. I offered to wait for the problem to be diagnosed, but a little while later Kristopher said it would be a bit longer, they provided a loaner vehicle so I could be on my way. That was an appreciate practical solution. I was kept apprised of progress and when the car was ready, it took almost no time to complete the exit procedures.
— David E. ,
Excellent advisor; very good communicator.
— Bill T. ,
Kristopher did a fine job. He advised me he had no fix for the problem I was having wy cruise control and that he had referred the problem to Lexus for review and resolution. It’s been several weeks and I haven’t heard anything regarding possible repair
— James C. ,
Great
— Semyon M. ,
This is the best service crew around. I like the new technology where you can see a video of my car being worked on.
— Rita D. ,
Great care was taken to make sure my tire was fixed properly!
— Karen M. ,
Friendly, listened to my concerns. Gave me a very helpful referral. Service was completed in a timely manner.
— Mary C. ,
Very professional prompt loaner car is a nice benefit
— Randall R. ,
I was disappointed that the car was not washed. But the car is working fine now. Henricks Lexus in Charlotte has good snacks and fine coffee for customers.
— Harold R. ,