Meet the team at Serra Lexus Lansing
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John Krzanowski
Sales Manager
Department: Management
Working for Serra Auto Campus has been a great experience. I love meeting new people and building great working relationships. I joined the automotive industry in 2015 and have built a reputation for ...
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Chris Shade
Dealer Partner
Department: Management
Welcome! As our dealership's Dealer Partner, I'd like to personally welcome you to our establishment! I'm so proud to lead a team of dedicated professionals working hard to ensure you have a great exp...
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Chris Cooper
Parts Advisor
Department: Parts
Chris Cooper here, and I'm a parts advisor who loves working with the Serra team. I'm from Okemos, Michigan, and a graduate of Okemos High School. My free time is spent playing golf, fishing, being ar...
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Rich Kamm
Sales Manager
Department: Management
I have the honor of leading our Serra Lexus Lansing Sales team. It feels great to help deliver exceptional experiences to our guests. Two of my role's best aspects are working for the top luxury brand...
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Tucker Smith
Parts Advisor
Department: Parts
Hello, everyone! I’m Tucker Smith, a parts advisor for Serra Auto Campus. Welcome to the website. I joined the auto world in 2012 and have built a good reputation among colleagues and customers. My pr...
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Nick Parks
Client Advisor
Department: Sales
Rating: 4.9 / 5 (327 ratings, 243 reviews)
Nick Parks here, a Client Advisor with the Serra Auto Campus team. I grew up in Nashville, Michigan, and studied at Maple Valley High School and Michigan State University. My favorite pastime activiti...
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Ron Dodd
Client Advisor
Department: Sales
Rating: 4.9 / 5 (318 ratings, 230 reviews)
Hi! Ron Dodd here, a Lexus-certified sales consultant who is ready to help you find the perfect vehicle. I joined the auto industry in 2017 and became a part of the Serra Auto Campus dealership in Jul...
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Jennifer Taber
Guest Services Agent
Department: Guest Services
Hi, I'm a Business Development Center Agent at Serra Auto Campus in Lansing, MI. I've been here for two and a half years, and I'm known for going the extra mile for my customers – many ask for me by ...
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Matt Stephens
Client Advisor
Department: Sales
Rating: 4.8 / 5 (166 ratings, 123 reviews)
Matt Stephens here, and I joined the auto industry in 2016, but new to the Serra Auto Campus team (March 2023). I look forward to establishing excellent working relationships with my team and customer...
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Anthony Teets
Service Director
Department: Management
Welcome to the Serra Auto Campus! I have the pleasure of working with and leading a fantastic group of Service and Parts professionals! We aim to provide a great experience to all of our guests and en...
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Corinda Wilson
Guest Services Agent
Department: Guest Services
Hi, I’m Cori! If you’ve ever called Serra Auto Campus, there’s a good chance we’ve already spoken—I’m one of the first friendly voices you’ll hear on the phone when you call! I’m passionate about maki...
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Mike Bedard
Service Manager
Department: Management
My name is Mike Bedard, and I am the parts manager here at the dealership. I have been at Serra Auto Campus since 2007, and I am certified in all three brands. I graduated from Universal Technical Ins...
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Alex Song
Client Advisor
Department: Sales
Rating: 4.9 / 5 (165 ratings, 115 reviews)
Born in Des Moines, Iowa, and raised in Los Angeles and Seoul, Korea, I have recently returned to Michigan after working in Taiwan for the past decade designing/licensing Online Games. I am a part...
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Caleb Bradley
Client Advisor
Department: Sales
Rating: 4.9 / 5 (142 ratings, 106 reviews)
Hello, I’m Caleb Bradley! I graduated from Northwood University with a bachelors degree in Automotive Marketing and Management in 2024. Ever since I was a little boy, the automotive industry has held ...
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Jeremie Ferris
Parts Manager
Department: Management
Hi, my name is Jeremie Ferris. I have been with Serra Auto Campus since October 2018. I am learning my way around these brands and would be happy to assist you in any way possible. You can depend on m...
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Spencer Hart
Client Advisor
Department: Sales
Rating: 4.9 / 5 (92 ratings, 74 reviews)
Hello, my name is Spencer. I'm a Client Advisor at Serra Auto Campus. I'm new to the team and excited to be a part of it! My focus is on making the car-buying experience straightforward and enjoyable...
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Dimitri Shelton
Client Advisor
Department: Sales
Rating: 4.8 / 5 (45 ratings, 39 reviews)
As a Client Advisor with a year in the industry, I'm passionate about helping people find the right vehicle. Born and raised in Lansing, Michigan, and currently working at Serra Auto Campus, I spent t...
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Aaron Becht
Client Advisor
Department: Sales
Rating: 4.8 / 5 (15 ratings, 10 reviews)
I'm a Client Advisor with five years of experience, based in Lansing. I've got a good reputation and I enjoy the work. I'm a graduate of Lansing Community College and I'm a big fan of the Detroit Lion...
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Matt Tenfelde
Client Advisor
Department: Sales
Rating: 4.9 / 5 (14 ratings, 12 reviews)
Prior to joining the Serra Auto Campus as a Client Advisor, I spent over 15 years in Sales with Automotive Suppliers. Additionally I have been privileged to positively impact people's lives as a Lice...
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Kristopher Putman
Service Advisor
Department: Service
Rating: 4.8 / 5 (233 ratings, 144 reviews)
Hi, I'm a Service Advisor with over 10 years of experience in the service industry, most recently at Serra Auto Campus. I'm originally from Lansing, and when I'm not at work, you'll find me spending ...
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Cooper Crowe
Delivery Specialist
Department: Operations
Hi, I'm a Delivery Specialist at Serra Auto Campus. I've been in the automotive industry for four years, originally from Howell, Michigan. I'm easygoing and enjoy getting to know people. My goal is...
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Louie Richards
Finance Manager
Department: Finance
I'm a Financial Services Manager with 29 years of experience. I've been fortunate to build a successful career I truly enjoy, combining a strong work ethic with a collaborative approach to leadership...
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Kirsten Putman
Delivery Specialist
Department: Operations
Hi, I'm a Delivery Specialist at Serra Auto Campus in Lansing. I was born and raised in here in Lansing, and graduated from DeWitt High School. I’ve done All-star cheer since I was 7. I'm passionate ...
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Tyrone Ramsey III
Finance Manager
Department: Finance
I was born and raised in the picturesque city of Birmingham, Michigan, and my academic journey was marked by a thirst for knowledge. Armed with a backpack and a heart full of wanderlust, it led me fro...
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Matthew King
Service Advisor
Department: Service
Rating: 4.9 / 5 (179 ratings, 136 reviews)
I'm a Service Advisor with 12 years of experience, originally from Michigan. I'm a hands-on type of person; I studied at Universal Technical Institute and am passionate about everything automotive. I ...
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Brittney Hatfield
Guest Services Agent
Department: Guest Services
I am a Guest Services Agent at Serra Auto Campus, where I enjoy creating a welcoming and stress-free experience for every guest. I help customers schedule service appointments, coordinate vehicle main...
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Noel Johnson
Client Advisor
Department: Sales
Rating: 5.0 / 5 (14 ratings, 10 reviews)
I entered the automotive industry after more than 20 years in leadership and luxury hospitality, where I learned that exceptional service is never accidental, it’s intentional. I set myself apart by c...