About Matthew
I'm a Service Advisor with 12 years of experience, originally from Michigan. I'm a hands-on type of person; I studied at Universal Technical Institute and am passionate about everything automotive. I pride myself on providing guests with the best possible experience, and I pay close attention to detail. I attended Cumberland County High School in Tennessee where I spent most of my years. I am honored to be apart of you service journey here at Serra Lexus.
Customer rating
4.9 / 5 based on 258 ratings (195 written reviews)
Recent reviews
Great experience. Ready for my car. Got me in and out quickly.
— Sheryl W. ,
Great customer service
— Vanessa W. ,
He was very professional and let me know along the way what was being done to the car and when it was completed. Great service!
— Gerald D. ,
Easy to work with. Responds promptly on the issue at hand. Friendly and Professional!
— Daniel D. ,
My service experience with Matthew was exceptional. Matthew listened to and understood my concerns. He kept me informed of actions to address my concerns.
— Jerry A. ,
It was great! They did everything they were supposed to and communicated what I will need in the future. I was very satisfied with the service.
— Nancy S. ,
Great service
— Patrick D. ,
Matt was friendly, and kept us up to date e during our service experience.
— Denise D. ,
Matt was nice and assisted me with my car issue promptly.
— Kathleen S. ,
They did an excellent job, we’re ready for me at my appointment time and had me out sooner than promised.
— Robert C. ,