About Matthew
I'm a Service Advisor with 12 years of experience, originally from Michigan. I'm a hands-on type of person; I studied at Universal Technical Institute and am passionate about everything automotive. I pride myself on providing guests with the best possible experience, and I pay close attention to detail. I attended Cumberland County High School in Tennessee where I spent most of my years. I am honored to be apart of you service journey here at Serra Lexus.
Customer rating
4.9 / 5 based on 170 ratings (127 written reviews)
Recent reviews
Excellent staff, prompt service performance, customer focused and confidence relationship.
— Christopher T. ,
I noticed a light scratch on my front left top fender. I had not noticed it before and I am pretty good at noticing anything on my suv. I never mentioned it till now, but curious if there is video of my car from start to finish. Normally alway great service...always.
— Curt G. ,
Very good
— James S. ,
He is great
— Lynn M. ,
Thanks for being efficient. I’ll see you soon.
— Kendall D. ,
Matthew was extremely courteous and when out of his way to get our vehicle serviced on short notice.
— James C. ,
Very friend and efficient.
— Robert B. ,
Excellent, quick, friendly, efficient!!!! Love the new location too!!
— Lisa D. ,
Very informative. Took care of me like family would definitely recommend the Lexus experience with Matt.
— Daniel W. ,
simply great!
— Sn M. ,