About Matt
Matt Stephens here, and I joined the auto industry in 2016, but new to the Serra Auto Campus team (March 2023). I look forward to establishing excellent working relationships with my team and customers, using my knowledge, experience, and down-to-earth personality. Guests love that I am easy to talk to, listen attentively, respect their time, and am 100% transparent regarding their auto needs. I love when someone finishes the buying process and says, "You know what - that was the best experience I've ever had buying a car." In addition to being a good listener and problem-solver, I'm a college graduate, earning my bachelor's degree at the U of M and my Juris Doctorate from MSU. In my free time, my interests are playing euchre with friends and fishing when the weather isn't too bad - steelhead and walleye are my favorites. Spending time with my amazing wife and incredible daughters always comes first. Every other Sunday, my wife and I help our friends from the Marine Corps League with their breakfast at the VFW because I like to cook and am pretty decent at meal prep. Overall, I'm easygoing and thrive on providing the best customer experience!
Customer rating
4.9 / 5 based on 176 ratings (132 written reviews)
Recent reviews
Matt was great at providing updates throughout the process and keeping us informed so we knew what to look expect. No high pressure, just super helpful. Thanks Matt. Love our new vehicle!
— Sharon S. ,
Matt was very friendly and knowledgeable about the car I was purchasing.
— Karen W. ,
Thanks for the great service and easy process in finding and purchasing my first luxury car! I love it!
— Ann W. ,
Awesome experience. Matt is on top of his game. Super nice. answered all my questions. Very responsive. Would Deal with him again if he has what i am looking for .Thanks for a great experience .
— Amy E. ,
It was a great experience. His knowledge, honesty, and hospitality was greatly appreciated.
— Joshua P. ,
Great buying experience from Matt. He communicated well throughout the process and in the end he made sure I got the vehicle I wanted
— Steven A. ,
Matt was great. Very polite and personable, made purchasing my vehicle smooth overall and tried to assist where he could in order to make the process as painless as it could be!
— Zachary A. ,
Matt was very friendly and easy to work with. The entire process was smooth and quick!
— Andrea G. ,
This is the 2nd Lexus I've bought from Matt at Serra and I couldn't be more pleased. I specifically reached out to Matt because of the very positive experience I had with him buying my wife's car in 2023. Matt is an outstanding advisor who listens well to what his client is saying. He is very professional and anticipates the client's needs. He is very easy to work with and is considerate of his client's time. Above all else, he is dependable and trust worthy and I will highly recommend him to family and friends. Thank you Matt for your great service! I look forward to working with you again! Jack
— Jack W. ,
Very knowledgeable and professional
— Debra D. ,
Specialties
- RX
- NX
- TX
- RX 350
- GX