About Matt
Prior to joining the Serra Auto Campus as a Client Advisor, I spent over 15 years in Sales with Automotive Suppliers. Additionally I have been privileged to positively impact people's lives as a Licensed Realtor. I find true fulfillment in exceeding expectations and bring a strong work ethic to every interaction, always focusing on customer satisfaction. I'm a good listener, very personable, and pride myself on reliable and thorough communication. Outside of work, I love spending time with my family. My wife is a Pediatric Orthopedic Surgeon and a proud Michigan State University graduate and we have 2 children. Our daughter graduated from Georgetown University where she was on the rowing team all 4 years and will be heading to Law School. Our son will soon graduate from Michigan State University with a degree in Mechanical Engineering and Physics with his sights on the Aerospace Industry. We love to travel and have had truly memorable experiences in the Dominican Republic, Jamaica, and Mexico. My passions also include sports - I'm a University of Louisville alum and a fan of Detroit sports teams, especially the Lions. When time permits, I love to hit the golf course especially now that my son has been bitten by the golf bug. I've also held both a Michigan Builders License and a Real Estate License, and have been fortunate to be recognized for various accomplishments in my career like Salesman of the Year and ranking in the National Top 20%. The thing that truly drives me however is the Customer Experience. I find joy in helping people achieve their goals, whether it’s finding the right vehicle or helping someone realize their homeownership dreams. Whether you are looking to purchase new, purchase pre-owned, or lease, please stop in the dealership. I look forward to getting to know you and provide a wonderful experience in satisfying your automotive needs.
Customer rating
4.9 / 5 based on 32 ratings (27 written reviews)
Recent reviews
Matt was fantastic in listening to what I wanted, answering my questions, being patient with me, and ensuring I left in a car I was excited about! Thank you, Matt.
— Corine N. ,
Great experience with Matt. Friendly and knowledgeable. We had a smooth transaction with Matt and all the staff at Serra.
— Jeffrey W. ,
I had a great experience with Serra Lexus of Lansing from the very beginning of the car-shopping process through taking delivery of my new vehicle. Matt Tenfelde was exceptional to work with; he was extremely responsive, helpful, and patient with all of my questions throughout the process! Everything was smooth and streamlined, especially on pickup day, which made the entire experience even better. I truly appreciate the level of customer service and communication I received! I highly recommend Matt Tenfelde and Serra Lexus of Lansing to anyone looking for a great car-buying experience!
— Jennifer S. ,
Five stars! Matt Tenfelde provided a completely hassle-free experience with friendly, knowledgeable service and great communication, even sending a custom video showing the vehicle's features before I arrived.
— Stephany S. ,
Very nice person
— Thanh O. ,
Excellent! Thanks Matt
— Mary M. ,
Matt - was great to work with. He was able to get me a vehicle when others weren't. When I went into take delivery everything was ready to go with no surprises.
— David B. ,
Matt was extremely professional, he listened attentively to my requirements. And provided outstanding customer service
— Noreen B. ,
I had an amazing experience working with Matt! From start to finish, he made the entire car-buying process easy, stress-free, and actually enjoyable. He was knowledgeable, patient, and never made me feel pressured into making a decision. He took the time to answer all of my questions, kept me updated throughout the process, and genuinely wanted to make sure I drove away in the perfect vehicle. What stood out the most was how honest, professional, and responsive he was. Buying a car can be overwhelming, but Mat made me feel confident every step of the way. His customer service went above and beyond, and it’s clear that he truly cares about his clients.. not just making a sale.
— Samantha L. ,
Very professional , courteous and efficient!
— Rebecca C. ,
Specialties
- RX
- TX
- NX
- GX
- UX